Click for Free ACT! DemoUpgrade ACT! 2011We are Gold Certified Drip Marketing ConsultantsFind Free White Papers HereContact Us Today

Contact Information

Mailing Address:
3255 N. Arlington Heights Rd.
Suite 507
Arlington Heights, IL 60004

Phone: (847) 520-0860
Email: info@kristismith.com

ACT! Frequently Asked Questions


How do I know which version of ACT! is right for my business?
As part of the introductory process, Kristi Smith Consulting will conduct a design meeting with you and your team members to determine which ACT! version is right for you, based on the ACT! features your business needs to succeed.

I’m concerned about security – can I control which contacts can be seen, or how my staff uses the ACT! database?
Yes. We have a number of security features – user permissions, private or limited access to certain contacts, hidden fields, permitting/restricting exporting of sensitive information.

I would like all of my employees to use the ACT! database, but they travel often, can we still share the same ACT! database?
Absolutely. We can help determine the best way for your staff to access ACT! – through ACT! Premium for Web, synchronizing copies of the database to their laptops, and/or installing ACT! on Terminal Services or Citrix.

Will all of my data from my prior version of ACT! convert into the latest version?
One of our favorite mottos is “life is too short for retyping.” All of your data will be transferred in the upgrade process. This is a great time, however, to schedule a strategic review of your database (link to strategic review page) so we can help identify how new features might enhance your current fields.

Will my existing add-on products work with the latest version of ACT!?
Most ACT! add-on products should be compatible, but may require upgrading to newer versions. To find out if your specific add-on products will work seamlessly, please Contact Us.

Have more questions or need additional information? Click here!

This Web site is owned by Kristi Smith Consulting, LLC. Kristi Smith Consulting, LLC is independent from Sage and is not authorized to make any statement, representation or warranties
or grant any license or permission on behalf of Sage regarding any product, service or Web site content. Certain materials made available on or through this Web site
are owned by Sage and cannot be used without the prior written permission of Sage.